Welcome! Trezor makes it simple to secure your cryptocurrency with a dedicated hardware device. Follow the official start flow: download the Trezor Suite app, install, connect your device, create a backup (seed), and then move your coins off exchanges into your hardware wallet. The full setup typically takes about 10–20 minutes.
Quick start — 4 simple steps
- Download Trezor Suite. Use the official app (desktop recommended) or the web app. Always download from trezor.io to avoid phishing.
- Install the app. Run the installer (desktop) or continue in the browser. Follow on-screen prompts to ensure your computer has the latest support files.
- Set up your Trezor device. Plug in your Trezor, choose to create a new wallet, and record the recovery seed exactly as shown. Confirm the seed on your device and set a secure PIN.
- Move your coins. Use the Suite to generate receive addresses, confirm them on your device, and transfer assets from exchanges or hot wallets to your Trezor.
Why this matters — security principles
Trezor keeps your private keys offline. This prevents malware, phishing, and remote attackers from using your keys — even if your computer is compromised. Your recovery seed is the ultimate backup: store it offline, physically, and never share it digitally.
Best practices — keep your device and funds safe
- Buy from official stores. Only buy Trezor from trezor.io or authorized resellers. Tampered devices are rare but possible.
- Record your recovery seed on paper/metal. Use a durable backup like metal plates for long-term safety.
- Never share your seed or PIN. Trezor staff will never ask for your seed.
- Check firmware. Install official firmware updates using Trezor Suite; verify update prompts directly on the device.
- Prefer desktop Suite. The desktop Suite gives the most robust experience; web app is available if needed.
Expert onboarding: If you prefer one-on-one help, Trezor offers paid expert sessions where an official guide walks you through setup and best practices.
Troubleshooting & common questions
- Device not recognized: Try another USB cable or port and ensure drivers are up to date. Avoid charging cables without data wires.
- Forgot PIN: A forgotten PIN requires device wipe; restore from your recovery seed on device reset.
- Lost seed: If you lose the seed and still have device access, create a new wallet and transfer funds immediately after generating a new seed.
- Firmware issues: Use Trezor Suite to reinstall firmware; follow prompts and verify on-device messages.
Tip: take photos of nothing — never photograph your recovery seed. Store backups physically and redundantly (e.g., two separate secure locations).